Frequently Asked Questions
What kind of pillow fillers do you use?
We offer two types of high quality inserts.
Down/Feather: Our most popular inserts are 25% down and 75% feather.
Synthetic: We also have a synthetic Dacron® insert available for those with allergies.
You may select which type of insert you would like from the drop down menu when you place your order.
What is a knife edge?
Our knife edge seam is the cleanest and simplest form of finishing our pillows.
The bottom pillow, in the stack pictured above, has a knife edge.
What is a self-welt edge?
Our self welt is 3/8″ piping that is used in place of a seam to give the pillow a finished look.
The top 2 pillows, in the stack pictured above, have self-welt edges.
What makes your pillows different from others? Isn’t a pillow just a pillow?
Designer Fluff is here to prove to you that pillows can be as unique as the individuals who buy them.
Most of us are sick of walking into the same stores, buying the same pillows that everyone else has, and getting tired of them just a few months later.
We all want to create a home that says who we are. Designer Fluff gives you pillows with real quality and real personality.
Are your fabrics reproductions or authentic?
All of our fabrics are authentic. They come from the the world’s top designers, directly from the interior design market. These are fabrics that you do not have access to unless you use an interior designer.
Who makes your pillows?
Each pillow is handmade, with exemplary craftsmanship, by an American workroom specializing in interior design applications.
The designer fabric you choose covers both sides of the pillow, and patterns are expertly matched at all seams.
How are Designer Fluff pillows closed?
All Designer Fluff pillows are closed with a concealed zipper.
How often are new fabrics available?
We add new fabrics every season in order to stay on top of current trends and customer demands, so make sure to visit us often! Be the first to know when we add new fabrics by joining our Email List.
Do you offer custom pillows?
We do! We offer COM (Customer’s Own Material).
See COM page for details.
Is there a discount to the trade?
How do I create an account?
We gladly offer a discount to the trade. Please see our Trade Account page for details.
How do I care for my new pillows?
Since we use concealed zippers, the covers can be removed and cleaned. We highly recommend dry cleaning to protect the life of your pillows.
How do I know which pillow size to buy?
We offer our pillows in the sizes and shapes most commonly used in the design industry.
The various sizes, shapes and patterns lend themselves to layering for an effortless designer look. The 18″ square pillow is the most common size, followed by 20″ square. If you have a lower back or more modern sofa, we recommend the 18″ square pillows and/or the smaller lumbar size of 12x20″. Those are also great sizes for twin, full, and queen size beds. They usually work nicely for most chairs as well.
For larger sofas and king size beds, you may want to try our larger square and lumbar size pillows. Keep in mind the width, depth, and height of the application you are working with to choose the correct scale of your pillows.
If you are still in doubt as to which size is best for your space, use a measuring tape so you can be sure. Remember, these are just general tips, rules are meant to be broken!
If you have any further questions, please call us at 800-936-1451 or email us at email@example.com.